Privacy Policy

Last Updated: 2025-01-01

Introduction

This Privacy Policy describes how Pragmatically ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, and password.
Profile Information: You may optionally provide additional information such as a profile picture, bio, or other details.
Payment Information: When you make a purchase, our payment processors collect your payment card information and billing address.
Communications: When you contact us, we collect the information you provide in your messages.

Information We Collect Automatically

Usage Data: We collect information about how you interact with our Services, including pages visited, features used, and actions taken.
Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, and IP address.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information and improve our Services.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Personalize your experience and deliver relevant content
Send marketing communications (with your consent where required)

How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests, such as court orders or subpoenas.
Protection of Rights: We may share information to protect the rights, property, or safety of our company, users, or others.
With Your Consent: We may share information with your consent or at your direction.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Objection: Object to our processing of your information
Restriction: Request restriction of processing your information
Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in those messages or by contacting us.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection.

Children's Privacy

Our Services are not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pragmatically Email: sal@itspragmatic.com

Additional Information for Specific Regions

For Users in the European Economic Area (EEA) and UK

We process your personal information based on the following legal grounds:

Contract: Processing necessary to provide our Services
Legitimate Interests: Processing necessary for our legitimate business interests
Consent: Where you have given consent
Legal Obligation: Processing necessary to comply with legal requirements

You have the right to lodge a complaint with your local data protection authority.

For Users in California

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect, use, disclose, and sell
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal information)
Non-discrimination for exercising your rights

To exercise these rights, please contact us using the information above.